Events cancellation and no show Policy

1. Cancellation Policy

Notification Requirement: All cancellations must be notified by email to info@avidclimbing.co.uk.

• Full Refund Eligibility:

- Cancellations made more than 24 hours before the event will receive a full refund.

• Partial Refund/Compensation:

- Cancellations made less than 24 hours before the event will not receive a refund for the competition ticket. However, if the customer purchased a day pass, a day pass session will be added to their account, which can be used on another day.

- The added day pass session has no expiration date.

- The added day pass session is non-transferable and cannot be relocated to another customer.

2. No Show Policy

- In cases of no show, Avid Climbing cannot issue any refund or relocation of the day pass. No exceptions will be made.

3. Contact Information

For any questions or concerns regarding the cancellation policy, please contact us at info@avidclimbing.co.uk.

By purchasing a ticket for the bouldering competition, you agree to the terms and conditions stated above.

We appreciate your understanding and cooperation with these policies. Our aim is to ensure a smooth and fair experience for all participants. If you have any questions or require further clarification, please do not hesitate to contact us at info@avidclimbing.co.uk.

Thank you for your attention to these terms. We look forward to welcoming you to the competition and wish you the best of luck!

Thank you for your understanding and cooperation.

Avid Climbing Team